A Houston CPA You Can Actually Talk To
First Class Service from Your Houston CPA
Whether it’s preparing your taxes for maximum return to helping improve your financial performance, your dedicated CPA is there when you need them. Stay ahead of the race and win it for your business with strategic accounting, enterprise-level technology, and white-glove service.
89%
Net Promoter Score
The average NPS for accounting firms is 38%. At Dark Horse, 89% of our clients would recommend us to a friend.
Net Promoter Score
Companies use this metric to gauge how happy their customers are with their services. It's calculated by taking the percentage of "promoters" minus the % of "detractors. "The average NPS score for the accounting industry is 39%, less than the DMV! We believe it's important to share that we have successfully fulfilled our promise to WOW clients and consistently monitor this metric to ensure we continue to deliver on the highest level.
350+
5-Star Reviews
Our Google and Yelp reviews speak for themselves. Our goal is to provide 5-star service to every client, every time.
5-Star Reviews
When someone shares their experience with us online, we find it extremely valuable to know where we've exceeded expectations and where we can improve. Many of our clients decide to engage with us as a result of reading about other Dark Horse clients’ experiences. Even when things do not go as planned, we do everything we can to make it right.
90%
Retention Rate
We're all about creating long-lasting, value-added relationships.
Retention Rate
This is the frequency of repeat business from our clients that work with us. This means that 9 out of 10 clients use us for subsequent years. That shows us that people enjoy working with our CPAs, are pleased with the work, and want to continue with Dark Horse over the long term.
Dark Horse brings together the personal relationship you get with a small, local CPA firm with the resources of large, national firm. Having that local presence is important for my clients, but being able to leverage the expertise from CPAs all over the USA is where a lot of the value comes from. Dark Horse has a unique model, capturing the best in the industry to service clients directly. In my career, I found that the personal relationship with your CPA is the most important aspect of what we provide, that is what drew me to Dark Horse originally and what continues to keep me here.
Accounting Solutions for Businesses.
The Problem: Business owners aren't getting timely, accurate and actionable data from their financials. Even worse, they're not receiving tax planning advice from their, "tax pro," which is costing them untold amounts of money. This is just plain wrong. We believe you deserve a better small business accounting firm.
"A business needs to understand their numbers. Engaging a CPA provides insight and knowledge in critical areas of your business. Too often, business owners and entrepreneurs are not benefiting from these insights. I like to educate my clients to ensure they are as successful as possible and continue to provide for themselves, their families and their community. I partner with my clients to ensure their best interests are always taken care of, which is something that every business needs."
Tax Services for People.
The Problem: taxpayers are not getting the service they deserve from their CPA. Most CPA firms rush through their clients' tax returns, do not properly explain the return, provide no recommendations on how to reduce their taxes and are generally unavailable or unhelpful outside of tax season.
“You don't have to be a billionare to have your CPA on speed dial. Everyone could benefit from direct access to their CPA. I have always believed in this but I never found it at any other firm I worked with. I believe that educating each of my clients is the starting point for proactive tax planning and a lifelong relationship. That is the nunber one reason my clients enjoy working with me...they know I have their best interests in mind and am there to educate them along the way.”
Blogs and Pods
Whether you prefer the written word or the spoken word, we've got meaningful commentary that will help you focus on what's important when it comes to your financial situation and taxes.
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